New Rule

If you use the language of business to discuss education reform, i.e., students as customers, value added, etc, you are banned for ever from discussing education reform because you fail to understand that it is not a commodity to be bought or bartered but rather a thing created between students, teachers, parents, and the rest of society.  So sentences like this

At private schools, however, it simply reflects the fact that as currently structured American institutions of higher education have no real incentive to expend energy on improving value. Sometimes colleges do find ways to reduce the cost of providing education, but even when they do so they don’t return the savings to customers in the form of lower prices, they just find new things to spend the money on.

Get you tossed out of the serious about education club.  Plus and also, isn't the question concerning "new things" that it ought to be better libraries, more professors, improved dorms and etc?  Instead of more deans, higher presidential salaries, and more administrators generally.  In short, isn't this criticism lacking in specificity and, consequently, rather empty and meaningless?