[y]ou don’t need a license to be a tour guide in Boston and as best I can tell everything’s fine. I’ve taken tours in Boston, and I’ve heard of any time of people visiting the city without incident.If the past 30 years have proved anything it is that an unregulated market is a recipe for disaster, even the glibertarian in chief figured that out.
Customers there are protected by the general laws against fraud and other forms of criminal misconduct as well as whatever discipline the marketplace and people’s concern for their reputation provides.
There is a larger point here, regulatory regimes have a history and a purpose. It is not the case that regulators are, as Yglesias suggests, busybodies who unfairly unnecessarily interfere with genius of the market. When Philadelphia was developing its regulations regarding tour guides, it was to end this kind of disinformation
[t]hey'll stop saying that George Washington and Abraham Lincoln once dined together. Or that Ben Franklin had not one, but 69, illegitimate children. That basement kitchens had outdoor exits so as to spare the furniture should the cook's skirts catch fire. Or that a house would be left to burn if it didn't display an insurance company fire mark.[link added]Now I'll grant that Yglesias may have had a great time in Boston, but how on earth would he know that what heard is or isn't true. And how on earth can it be "bad for visitors" to DC or any city to be assured that their tour guide is able to score 70, which is a low C- at best, on test concerning the city's history?
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