Monday, February 27, 2012
Human Resources Is a Misnomer
I recently applied for a some kind of a job. I got an email the other day explaining that all the applications had been feed into a computer which then didn't select me. The email, which is about was bog standard as it could be, came from a real person and asked me to log into the company's webpage to acknowledge having received the email. What is the point of a HR department that uses machines to make the important decisions and people to fulfill the routinized functions, you ask. It seems to me that by automating the process of selecting winners and losers the system forces us to think like machines. No longer will the cover letter matter but rather it matters that a machine reading your resume finds the various words,whatever they may be, that tell a machine that you can handle the job. It is, in other words, another step in dehumanizing humanity in the service of greater efficiency. Indeed, were I the HR human who wrote the bog standard letter, I would be busy changing careers as all HR humans are now redundant.